How much duty and tax will I have to pay?
All import duties and taxes are paid by Our Company.The customer is not responsible for import taxes and duties
How will I know that my package has received my order?
We will send an order acknowledgement email within 24 hours.Please contact Customer Service with your order details contact us if you do not receive this email.
How will I know when my order will ship?
Orders may take from 24 to 36 hours to process.Once your order is processed you will receive email notification with shipment tracking number.All delivery standards begin when you receive this email.If order is placed after 3:00 PM CST on Friday or on the weekend,the earliest it will ship is Monday.
How do I maintain my items?
Please contact Customer Service contact us for further advice.
Can I return an item?
We accept returns of unused products within 365 days of shipping,according to the conditions specified within.If you wish to return or exchange products purchased on our site,please email us at contact us with a reason.
How do I cancel my order?
If you wish to cancel your order,please contact us immediately and our Customer Service will be happy to assist you.
If I have a question who should I contact?
Customer Services are available 24 hours a day,seven days a week,to assist you.
Frequently Asked Questions